Warranty Information

Thank you for choosing Leofoto USA. We stand behind the quality and craftsmanship of our products and are committed to providing reliable support throughout the life of your product.

Lifetime Warranty โ€” Because We Care

Leofoto products purchased through authorized Leofoto USA channels are covered by our Lifetime Warranty.

Electronic products are covered by a 1-year warranty.

If you need warranty service, please contact us at info@leofotousa.com and provide a valid proof of purchase. Our service team will review your claim and determine whether the product qualifies for repair or replacement.

Eligible Purchases

Our Lifetime Warranty applies to products purchased through the following authorized channels:

  • leofotousa.com
  • leofotooutdoors.com
  • Leofoto USA on eBay
  • Leofoto USA on Amazon
  • Leofoto USA on Walmart
  • Authorized Leofoto USA Dealers (For questions regarding authorized dealers, please contact us directly)

Warranty Exclusions

The Leofoto USA Warranty does not apply to products purchased from unauthorized resellers or other sources not listed above.

The warranty does not cover:

  • Loss or theft
  • Deliberate or intentional damage
  • Cosmetic damage that does not affect product performance
  • Normal wear and tear
  • Replacement of tripod leg shims or other spare parts resulting from normal use
  • Lost or missing parts, such as tripod legs

For assistance with warranty claims or to inquire about purchasing replacement parts, please contact us directly at info@leofotousa.com.

International warranty claims shipped from destinations outside the United States may be subject to an international shipping fee.

Products purchased from unauthorized sellers may be serviced by the Leofoto USA Service Center for a service fee.

Warranty Claim

If the product qualifies for Leofoto USAโ€™s Warranty, please send the defective product to the Leofoto USA Service Center at the address below. Please include your contact information and return shipping address with the product. Once the Service Center receives and inspects the product, we will contact you within 2โ€“3 business days.

Leofoto USA Service Center

201 James Dr E
St. Rose, LA 70087
(504) 507-0578

Product Registration

Register your Leofoto product for warranty service and support.